岗位：全职
年龄：不限
SUMMARY
This position is responsible forhandling clinical-related issues, internal andexternal, forAlign Technology in China. Responsibilities fall in three broad categories but may not be limited to:
1.Training of customers （internal & external） and/orspeaking in clinical settings on behalf of the company,
2.Clinical Support to customers especially on ClinCheck, attachment andtroubleshooting,
3.Contributororreview of clinical content of doctoreducation/marketing materials andinternal clinical education materials.
ESSENTIAL DUTIES andRESPONSIBILITIES include the following. Other duties may be assigned.
?Manage day to day tasks within Clinical department.
?Provide ClinCheck review andclinical support to customers to improve their invisalign operation skills.
?Handle ClinCheck related complaint andtroubleshooting.
?Provide Clinical Training （internal） – Establish andoversee internal clinical education to Align employees, in particular Sales, Customer Service andMarketing.
?Represent Align clinical present at academic andprofessional Align events to customers.
?Provide clinical feedbacks to research project andnew product launch to improve products.
?Work with local speakers in the development of publications that can be used by AT as case studies
?Follow departmental procedures to obtain 100％ accuracy andcompleteness in all areas
?Obtain & maintain appropriate knowledge level of employees on products andprocess through employee training & development
?Participate in assigned clinical projects to support
?Spend approximate 20-50％ working time to travel andsupport local education events, customer visit ortake training.
Additional responsibilities:
?Participate in proactive team efforts to achieve departmental andcompany goals.
?Perform other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/orability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Highly Organized
Action Oriented
Takes initiative
Results oriented with proven experience
Independent andable to work autonomously
Strong time management skills
Task-oriented-Quick to respond
Expert in PowerPoint, Excel, Word, andoverall computer andcomputer organizational skills
Experience with Invisalign IDS andClinCheck software
Good communication skills
EDUCATION and/orEXPERIENCE
DDS degree orequivalent; Certificate of Dentistry froman accredited University; masterof Orthodontics degree orequivalent is desired
Fluent in English
WORK SCHEDULE / HOURS
The normal work hours anddays assigned to this position are: Mon-Fri 9:00am to 6:00pm.
