岗位：全职
年龄：不限
职位详情
Qualifications 资格:
? Hospitality ormedicine service background. 服务或医疗工作背景
? Good English Communication Competence 良好的英语沟通能力
Pervious concerned working experience is preferred 有相关工作经历优先。
Skills 技能:
? Courtesy English 礼貌英语的使用能力
? Good Communication Skills 良好的沟通技巧
? Computer Skills 电脑使用技能
General management skills, such as time management, coordinating skills 一般的管理技能，如时间管理，组织协调技巧等。
Primary Duties 主要职责—
? Responsible forthe requirement andnon-medical service request of inpatient andoutpatient guest. 负责住院和门诊患者的非医疗请求
? Cooperated with other department so that make sure the service is going smoothly. 与其他部门合作，服务顺利进行
? Resolve complex issues with customers, handle customer complaints andprovide,proper feedback when requested. 解决复杂的问题,处理顾客投诉,并提出适当的反馈意见
? Keep a good rapport with customer by effective action. 通过有效的行动，维护客户与医院的良好关系
? Service VIP andNCICH Members. 接待VIP客户和会员
? Collect, follow up andanalysis customer’s feedback. 收集并跟进客户反馈意见，进行定期的分析
? Ensure the service standard andcomfortable of Family Lounge. 家庭休息室的服务标准和环境舒适
? Control operational performance of Customer Service Team, including front desk,
工作地点
北京顺义区温榆广场荣和商业中心
所在公司
北京新世纪荣和门诊部有限公司
不需要融资·20-99人·医疗/护理/卫生
